PEACE OF MIND
Whatever your business is, Roland DG Care has a warranty to suit your needs. With our range of support packages, you can rest easy knowing your equipment and your business are protected. And in the event you need help, our team is on hand to assist. Our extended warranties preserve your investment over time and allow you to keep your device at its optimal level of productivity and efficiency.

1. Bronze
Our Bronze contract includes all the features of our Value+ contracts. Our factory trained, accredited Roland DG Care engineers will visit you once a year (at month 9 of the contract) to check your machine and systems, perform recommended preventative maintenance procedures and offer training and advice. If you need further support our technicians will contact you within 4 working hours after a case is raised. If needed, they can dispatch user-replaceable spare parts with remote fitting assistance, or organise a visit from a Roland DG Care engineer within 4 working days. All technical support, spare parts, and engineer call outs are included as standard giving you peace of mind for an all-inclusive monthly cost.

2. Silver
Sign up for our Silver contract and enjoy all the benefits of Value+ and Bronze. If you need support our technicians will contact you within 3 working hours after a case is raised. If needed, they can dispatch user-replaceable spare parts with remote fitting assistance, or organise a visit from a Roland DG Care engineer within 2 working days. The Silver Contract includes a 2.5% Loyalty Discount on your annual renewal every year (maximum 10%). It also includes a subscription to Roland DG Connect Professional. For more details of what is included, please visit: Roland DG Connect website. For full terms and conditions or for more information, please visit myRoland or contact your local Roland DG office.